POLICIES

POLICIES

REFUND POLICY

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We do NOT offer refunds, exchanges or store credit. All items are purchased in “As is condition”. If you have any doubts or concerns about the items please email us at atomicfurnishing@gmail.com BEFORE purchasing. Please note that a majority of our items are vintage, meaning 50, 60 or 70 years old and will have age appropriate wear. Please zoom into the photos to inspect each piece before purchasing. If you would like to see more photos of the item and up close shots of any particular area please contact us at atomicfurnishing@gmail.com

SHIPPING POLICY

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We mostly ship white glove and occasionally through UPS. The white glove company, Plycon is fully insured and when we ship UPS we make sure to get coverage for your item that is included in your quote. Any damages that may happen through shipment are the responsibility of either Plycon or UPS and you will be responsible for filing a claim with them and following through.

By agreeing to these terms you understand that Atomic Furnishing and Design is not liable or responsible for refunding furniture and shipping costs due to damage that occurs once the items have left our shop. 

All of these terms and policies are at checkout (in the bottom left-hand corner) before you process your order. If you have any questions or concerns before purchasing please contact us at atomicfurnishing@gmail.com

 

STORAGE POLICY

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Thank you for purchasing an atomic furnishing & design and/or an atomic gallery piece.

We can store your piece for up to two weeks at no cost to you. After two weeks, you will be charged a $25.00 (twenty five dollar) fee with $5.00 (five dollars) being charged for each additional day your piece is left at the store. Atomic is not responsible for damage to your piece while it is being stored at our shop.

If the piece is not picked up within 30 (thirty) days from the original sale date, atomic reserves the right to keep and resell the piece.

To make arrangements to pick up your piece, please call our store at 828-774-5441. Atomic does not deliver pieces, but can refer you to a delivery company. Using a delivery company recommended by atomic does not void atomic’s storage fees or make atomic responsible for any damage to your piece.

If you need assistance getting your piece from the store into your vehicle, please let us know when you call to schedule your pick up. This will allow us to select a pick up time and day when we will have staff available to assist with loading your piece into your vehicle. Atomic is not responsible for damage to a piece that occurs during storage or while loading piece into vehicle.

FAQ

Q: What are your store hours?

A: We are open Monday - Saturday from 10-6 and Sunday 12-5

Q: Do you offer returns?

A: We do not offer returns or refunds. Please be sure to look over the item carefully before you purchase. Please keep in mind we sell vintage furniture that may have age appropriate wear.

Q: Do you buy?

A: Yes, please send photos to atomicfurnishing@gmail.com

Q: Do you offer upholstery to the public?

A: We do not offer that service.

Q: Do you offer refinishing to the public?

A: We do not.

Q: Do you offer design services?

A: We do! We offer design consults when we have availability. If interested in this service please email atomicfurnishing@gmail.com