POLICIES

POLICIES

REFUND POLICY

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We do NOT offer refunds, exchanges or store credit. All items are purchased in “As is condition”. If you have any doubts or concerns about the items please email us at atomicfurnishing@gmail.com BEFORE purchasing. Please note that a majority of our items are vintage, meaning 50, 60 or 70 years old and will have age appropriate wear. Please zoom into the photos to inspect each piece before purchasing. If you would like to see more photos of the item and up close shots of any particular area please contact us at atomicfurnishing@gmail.com

SHIPPING POLICY

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We pay an additional $35 for every shipment to be 100% covered through a third party insurance company. If something happens during the shipping process that damages your piece we will file a claim with the third party insurance company for you to receive your money back. MOST IMPORTANTLY, it can take up to 4-6 weeks before you are reimbursed for the damages. By agreeing to these terms you understand that Atomic Furnishing and Design is not liable or responsible for refunding furniture and shipping costs due to damage that occurs once the items have left our shop. We promise to do everything we can to expedite the claim process so you are reimbursed as quickly as possible.

All of these terms and policies are at checkout (in the bottom left-hand corner) before you process your order. If you have any questions or concerns before purchasing please contact us at atomicfurnishing@gmail.com

 

FAQ

Q: What are your store hours?

A: We are open Saturdays from 10am - 5pm and Sundays from 1pm - 5pm. Please note we moved in Fall 2016 to Woodfin just north of downtown Asheville. Our new showroom address is 503 Stone Ridge Blvd, Asheville, NC 28804.

Q: Do you offer returns?

A: We do not offer returns due to our limited selective inventory. Please be sure to look over the item carefully before you purchase. Please keep in mind we sell vintage furniture that may have age appropriate wear.

Q: Do you buy?

A: Yes, please send photos to atomicfurnishing@gmail.com

Q: Why are you only open to the public on Saturdays and Sundays and by appointment the rest of the week?

A: We are on the road all of the time picking up this furniture and when we are not on the road we are refinishing or upholstering the product. Being open only on weekends also helps us keep our prices down and be more affordable for you! We are more than happy to meet with people throughout the week, feel free to call to schedule an appointment. 

Q: Do you offer upholstery to the public?

A: At this time we do not offer that service.

Q: Do you offer refinishing to the public?

A: We do not at this time.

Q: Do you offer design services?

A: We do! We offer everything from paint consults to curating your space with selective vintage furniture. If interested please email atomicfurnishing@gmail.com